Available any time
Every day, in every time zone, even when it's night in Israel.
Meet the Local03 digital representative. Available any time, in your language.
Your plan, your account, invoices and access numbers, all in one call. She speaks a wide range of languages, including Hebrew, English, Yiddish, Spanish, French and Russian.
- Available 24/7
- A wide range of languages
- Handles account actions
Call the digital rep from the country you're in
Israel03-7222222
United States+1 212 999 6029
United Kingdom+44 20 3355 3812
Australia+61 2 8014 7268
Call from the number authorized on your account and she'll recognize you faster.
Meet her in 35 seconds
What she can do, which languages she speaks, and what a call with her looks like.
The video is in Hebrew.
Full service, in your language
Not just Hebrew and English. The same service and the same account actions, in a wide range of languages. Here are a few:
עבריתשלום, איך אוכל לעזור לכם היום?
EnglishHi, how can I help you today?
ייִדיששלום, ווי קען איך אײַך העלפֿן?New
EspañolHola, ¿en qué puedo ayudar?New
FrançaisBonjour, comment puis-je vous aider ?New
PortuguêsOlá, como posso ajudar?New
РусскийЗдравствуйте, чем могу помочь?New
DeutschHallo, wie kann ich helfen?New
We're here for you, in your language.
Why talk to her?
In the language you prefer
Talk to her in your language, and she answers in the same language.
She recognizes you
Calls from the number authorized on your account are identified for faster service.
Secure verification
Before account actions she verifies you with a short code by SMS or email.
End to end
Identify, act, confirm. All in one call, in real time.
Help with the app
App setup and troubleshooting, right there on the call.
Everything you need, by voice
Tell her what you need. Here's what she can take care of.
- Minutes balanceHow many minutes are left on your plan
- Plan detailsWhat your plan includes
- Call ratesWhat a call to a given destination costs
- Access numbersYour local access number
- Call historyRecent calls on your account
- Invoice by emailYour invoice, sent to your inbox
- Update payment methodThrough a secure payment link
- Call forwardingWhere your incoming calls ring
- Update speed dialChange the numbers on your speed dial
- Authorized numbersUpdate the numbers authorized on your account
- Recover account detailsYour login details, sent by email
- Open a service ticketWhen the support team needs to step in
- App helpSetup and troubleshooting
- Join the servicePlan information and signing up
- Virtual receptionist greetingRecord a new opening messageComing soon
How does it work?
Three steps, one call.
Call the digital rep
Call the number for the country you're in, or call your local access number and press #9. She answers right away, any time.
- Israel, USA, UK and Australia
- Or: your local access number, then press #9
- Calling from your authorized number speeds things up
- Speak in the language you prefer
Quick, secure verification
Before any account action she sends you a six-digit code by SMS or email. Just say it out loud.
- Code by SMS or email
- No password to type
- Your details stay protected
Done and confirmed, in real time
She carries out the action on your account and confirms it's done. Need anything else? Just ask.
- Real-time account actions
- Invoices and details sent by email
- All in one call
Frequently asked questions
Which languages does she speak?
A wide range of languages, including Hebrew, English, Yiddish, Spanish, French, Portuguese, Russian and German.
Is she available at any hour?
Yes. The digital representative is available 24/7, every day, in every time zone.
What if I'd rather talk to a person?
Of course! Our team in Israel is here for you, Sunday to Thursday, from 09:00 until midnight Israel time, with Hebrew-speaking support that knows your account. You'll find every way to reach us at the bottom of this page.
How does she know it's me?
She recognizes calls from the numbers authorized on your account. Before account actions she verifies you with a short code sent by SMS or email.
I forgot my 03 number or password. Can she help?
Yes. She can email you your account login details.
Is it safe to update my payment method through her?
Payment method updates are made through a secure payment link she sends you.
What if she can't solve my issue?
She opens a service ticket for you, and our team takes it from there.
Need more help? We're here for you
Hebrew-speaking support, based in Israel.
You can also reach customer service through your access number: call it and press #9 in the menu.
Not a Local03 customer yet?
Calls to Israel from anywhere in the world, with an Israeli number of your own.